The Ministry of Internal Affairs, namely the Civil Registration Agency, informs all citizens of the Republic of Kosovo that from Monday (1 August 2022), it has not been able to provide personal documents to citizens due to issues with one of the document personalization devices.

After the three-day work of the technical staff of the Department for Document Production within the Civil Registration Agency, the device was repaired today and the processing of personal documents was resumed immediately.

The Ministry of Internal Affairs also informs the citizens that the officials of the Civil Registration Agency will be working until the late hours to meet the citizens’ requests.

We hope for the citizens’ kind understanding on this matter.